iOS
Neat Cleaning App
Neat
Cleaning App
About
Neat - is an online cleaning booking service that connects busy people who want to get their daily chores done with competitive cleaning professionals who know how to get the work done on time. The service allows a user not just to book a cleaning in a few clicks but also shows who is behind it.
The Problem
About
Many of us feel hesitant and uncomfortable inviting unknown people to our homes and letting them go through our things. I personally love my home to be clean, but there is always an issue in overcoming the barrier and growing trust in the cleaning company before you decide to use their service.
Another thing the users find irritating is uncertainty about what is included in the service and how long it will take. My goal was to help a user feel like this app is predicting all the questions and doubts, so he/she feels safe to use the app and let someone he/she never met clean his/her home.
Neat - is an online cleaning booking service that connects busy people who want to get their daily chores done with competitive cleaning professionals who know how to get the work done on time. The service allows a user not just to book a cleaning in a few clicks but also shows who is behind it.
The Solution
I created Neat. It helps a user to build trust with a maid before actual hiring. Neat connects a user with a professional maid within a few clicks. A user can select a type of service, describe his/her home and see a list of suggested maids available nearby. Each professional passes a thorough background check, so I wanted every user to be able to see clearly what kind of person the maid is and how he/she does the work. All users can leave a review on a maid's profile and see recent reviews from other customers. The app also suggests extra services that a user may need based on service selection/type of property.
The Problem
Many of us feel hesitant and uncomfortable inviting unknown people to our homes and letting them go through our things. I personally love my home to be clean, but there is always an issue in overcoming the barrier and growing trust in the cleaning company before you decide to use their service.
Another thing the users find irritating is uncertainty about what is included in the service and how long it will take. My goal was to help a user feel like this app is predicting all the questions and doubts, so he/she feels safe to use the app and let someone he/she never met clean his/her home.
The Solution
I created Neat. It helps a user to build trust with a maid before actual hiring. Neat connects a user with a professional maid within a few clicks. A user can select a type of service, describe his/her home and see a list of suggested maids available nearby. Each professional passes a thorough background check, so I wanted every user to be able to see clearly what kind of person the maid is and how he/she does the work. All users can leave a review on a maid's profile and see recent reviews from other customers. The app also suggests extra services that a user may need based on service selection/type of property.
The Result
Thank you for your interest in my work!
Let's work together
For work inquires feel free to get in touch with me using the form below:
kolessna@gmail.com
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